TUI to offer Covid-19 cover as destination network expands | News

TUI UK has announced its new Covid-19 Cover to provide added protection and give customers complete peace of mind while on holiday. The cover – which should be used alongside normal travel insurance – will be included for all customers travelling on any TUI holiday before December this year and applies to all new and existing bookings. Some of the items covered include overseas Covid-19 testing for suspected cases, overseas medical assistance if a customer contracts Covid-19 while on holiday and a dedicated emergency hotline. Any costs associated with an…

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Building a COVID-19 Response Plan: What You Should Know

“There are two key benefits to drafting an infectious disease preparedness and response or COVID-19 response plan,” said Jeni Lamb Rogers, JD and MS, during an SFA Ask the Experts webinar. “If it’s done well, it will help you stay open, prevent people from getting sick, and help you to adapt and manage if or when they do.” Such a plan is also beneficial if you get sued, according to Rogers, so that you have a plan to show you’ve done everything you can to make it as safe as possible to come…

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Jet2.com reports profitable year despite Covid-19 impact | News

Dart Group, owners of Jet2.com, has reported a pre-tax profit of £148 million for the year ended March 31st. The figure is down 11 per cent from the £166 million recorded last year, largely due to the impact of Covid-19 on the tourism sector. The company took a £108 million on fuel hedging, while foreign exchange revaluations also cost £8 million. Thanks to a strong start to the year, before Covid-19 reached Europe in March, Dart Group saw revenue increase 21 per cent to £3.6 billion for the year. Jet2.com…

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9 Percent of Meat, Poultry Workers Diagnosed with COVID-19

Nine percent of workers in meat and poultry processing facilities in 14 states have been diagnosed with COVID-19, according to new research from the CDC. In addition, aggregate data from 23 states shows that COVID-19 was confirmed in 16,233 workers from 239 affected facilities. “Distinctive factors that increase meat and poultry processing workers’ risk for exposure to COVID-19 include prolonged close workplace contact with coworkers for long time periods, shared work spaces, shared transportation to and from the workplace, congregate housing, and frequent community contact with fellow workers,” the CDC report…

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Fast Retailing Predicts 50% Annual Profit Decline Due to Covid-19 | News & Analysis

TOKYO, Japan —  Japan’s Fast Retailing Co., owner of casual clothing brand Uniqlo, lowered its profit outlook for the year through August as the global pandemic wreaked havoc on its global fashion business. It now expects an annual operating profit of 130 billion yen ($1.21 billion), down 50 percent rather a previously expected 44 percent drop, after an operating loss of 4 billion yen in March-May quarter. But the company also reported a strong rebound in Uniqlo’s domestic same-store sales for June and said business in China was recovering at…

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WTTC to host Global Science Summit on Covid-19 | News

The World Travel & Tourism Council will host a new event to examine the scientific evidence that can be used to inform practical solutions for mitigating and living with Covid-19. Hosted in partnership with Carnival Corporation, the event will take place on July 23rd. Taking place from 14:00-17:30 GMT, the event is open to the public and will share the latest scientific knowledge and evidence-based best practices related to prevention, detection, treatment and mitigation of the virus. It is the latest initiative to continue building global understanding concerning Covid-19’s impact…

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Azores declared Covid-19 free as tourism resumes | News

Azores have been declared Covid-19 free, having registered no active cases of the virus for several days. Overall, the islands had recorded one hundred and forty-six positive cases of Covid-19 – resulting in one hundred and thirty recovered cases and sixteen deaths. As a result, the Portuguese destination has been added to a safe list prepared by the Foreign & Commonwealth Office, alongside Madeira and Porto Santo. The Azores are a perfect destination for travellers who prefer nature experiences and for products such as hiking, whale watching, local cuisine and…

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Inside the Covid-19 Customer Service Crisis | Intelligence, BoF Professional

NEW YORK, United States — Christmas came early this year for many fashion brands — and not in a good way. In March, with the coronavirus spreading across the US and Europe, brands suddenly found themselves deluged with e-commerce orders, as millions of people turned to online shopping during lockdowns. It was the sort of rush typically seen during the run-up to the winter holidays. Only this time, companies hadn’t had months to prepare. “All of a sudden, on a random Tuesday in March, the holidays came early,” said Heather…

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London Southend reopens following Covid-19 shutdown | News

London Southend Airport has opened its terminal doors to passengers the first time in three months after being closed due to the Covid-19 outbreak. Airport chief executive, Glyn Jones, cut a rainbow ribbon in honour of NHS workers at a re-opening ceremony for the Malaga flight with Ryanair. The terminal is packed with new measures to protect passengers and employees using the airport. Jones said: “We have worked extremely hard to ensure measures are in place to create a biosphere within the terminal, delivering confidence to our customers. “As London’s…

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#BoFLIVE: Brand Marketing in the Age of Covid-19 | News & Analysis, BoF Professional

NEW YORK, United States — The anxiety and uncertainty caused by the coronavirus crisis, and more recently, the civil rights protests, means it has never been more important for brands to communicate clearly and honestly with consumers. In a recent edition of #BoFLIVE, BoF’s Lauren Sherman and Chantal Fernandez speak with brand consultants Erica Cerulo and Claire Mazur as well as Jodie Chan, vice president of global marketing and communications at Carolina Herrera, on ways brands can effectively market themselves in the age of Covid-19. “Everyone should think deeply about…

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